Privacy policy


Privacy Policy
Last updated: July 24, 2025

Light of The World Candle Studio ("we", "our", or "us") operates this website and online store, including all related features, tools, content, products, and services (collectively, the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you access, interact with, or make a purchase through our Services. By using our Services, you consent to the collection, use, and disclosure of your information as described below.

1. Information We Collect

When we say “personal information,” we mean any data that identifies or could reasonably be linked to you. We may collect the following categories:

  • Contact Information: Name, billing/shipping address, email, and phone number.

  • Payment Information: Credit/debit card numbers, transaction info, and payment confirmations.

  • Account Details: Username, password, preferences, and profile settings.

  • Order & Transaction Info: Items viewed, purchased, returned, exchanged, or canceled.

  • Device & Usage Data: Browser type, IP address, device identifiers, interaction with the website, and session data.

  • Communications: Messages sent to customer support or via email/chat.

  • Cookies & Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar tools (see Section 8).

2. How We Collect Information

We collect personal information:

  • Directly from you, such as when you place an order, sign up, or contact us.

  • Automatically, through cookies and similar technologies when you interact with our site.

  • From service providers, such as Shopify or payment processors.

  • From third parties, including advertising partners or analytics platforms.

3. How We Use Your Information

We use your information to:

  • Process Transactions: Fulfill orders, process payments, handle returns/exchanges.

  • Personalize Your Experience: Recommend products, remember cart items, tailor site content.

  • Communicate With You: Provide support, confirmations, updates, and respond to inquiries.

  • Marketing and Advertising: Send promotional emails (with opt-out options) and show ads based on your behavior.

  • Security and Fraud Prevention: Detect fraud, secure user accounts, and enforce our terms.

  • Legal Compliance: Respond to legal requests, subpoenas, and enforce our rights.

4. How We Share Your Information

We may share your information with:

  • Shopify: Our eCommerce platform provider who processes customer data on our behalf.

  • Vendors & Service Providers: Shipping companies, payment processors, IT/security providers.

  • Marketing & Advertising Partners: Platforms like Google or Meta to show targeted ads.

  • Affiliates and Business Transfers: Within our company group or during a merger/sale.

  • As Required by Law: In response to valid legal process or law enforcement requests.

  • With Consent: When you explicitly authorize us to share your data.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we have about you.

  • Request deletion of your personal information.

  • Correct inaccurate personal data.

  • Download or transfer your data to another service (data portability).

  • Opt out of targeted advertising or data "sales"/"sharing".

  • Withdraw consent to marketing communications or limit processing.

How to Opt Out of Targeted Ads

We may "share" data for targeted advertising, as defined by applicable law. To opt out:

  • Visit Global Privacy Control and enable GPC in your browser.

  • Use the opt-out link or email us directly (see Section 11).

We do not sell or share personal data of individuals under 16 years of age.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your login or cart.

  • Track site performance and analytics (e.g., Google Analytics).

  • Deliver personalized ads (e.g., Meta, Google Ads).

You may manage cookie preferences through your browser settings or use tools like GPC to opt out.

For more on how Shopify uses cookies, visit: Shopify Cookie Policy.

7. Data Retention

We retain personal data only as long as necessary for:

  • Providing the Services and fulfilling transactions.

  • Compliance with legal obligations.

  • Resolving disputes and enforcing agreements.

We may retain certain information for a longer period if required by law or regulation (e.g., tax or accounting requirements).

8. Children’s Data

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from minors. If we learn we have collected such data, we will delete it promptly.

9. Security

We use reasonable administrative, technical, and physical security measures to protect your data. However, no method of transmission or storage is 100% secure. Please do not send sensitive info via unencrypted means (e.g., plain email).

10. International Data Transfers

If you access our Services from outside the United States, your data may be transferred to and processed in the U.S. or other countries. We rely on legal mechanisms such as Standard Contractual Clauses (SCCs) where applicable.

11. Contact Information

If you have questions, requests, or complaints about this Privacy Policy or your data:

Email: lightoftheworldcandlestudio@gmail.com
Mail: 2140 S Main St, Santa Ana, CA, 92707, USA

To exercise your privacy rights, you may also contact Shopify at:
Shopify Privacy Portal

12. Updates to This Policy

We may update this policy periodically to reflect legal or operational changes. We’ll post updates on this page and revise the "Last updated" date above. Continued use of the Services after an update constitutes agreement to the revised policy.